0
0
Bag (0) 0
US($)
  • Home
  • Return and Exchange Policy

Return and Exchange Policy

Shipping Policy

  • Processing Time: Orders for in-stock items ship within 1-2 business days and deliver within 1-7 working days.
  • Shipping Methods: We use FedEx, UPS, USPS, and Amazon Logistics. Free shipping is available in the US, Canada, UK, Australia, New Zealand, and EU countries.
  • Restrictions: We do not ship to PO boxes or APO/FPO addresses. Deliveries occur Monday to Friday, excluding holidays, and may require a signature.
  • Order Changes: Orders cannot be changed or canceled once submitted. Unsuccessful deliveries will be returned to the warehouse for a credit to your account.

Return Policy

  • 30-Day Guarantee: Returns are accepted within 30 days for a full refund, including original shipping charges.
  • Specific Items:
    • Dented Box: New condition, 30-day return.
    • Refurbished: 1-year warranty, 30-day return.
    • Open Box: 30-day refund-only policy.
  • Extended Holiday Returns: Purchases from Nov 15 to Dec 23 can be returned until Jan 31 of the following year.
  • Order Cancellations: Cannot be canceled after shipping.
  • Return Process: Contact support at Support@LitONES.net with order details. Refunds processed within 3-5 working days after receiving the item.
TOP

WHAT ARE YOU LOOKING FOR?

MY BAG (0)
Your shopping bag is empty.
MY WISHLIST
VIEW WISHLIST
Your wishlist is empty.

Wishlist

REMOVE ALL

Wishlist

No products were added to the Wishlist

Compare

REMOVE ALL

Compare

No products were added to the compare

Thanks for subscribing!

Continue shopping

Shipping Policy

  • Processing Time: Orders for in-stock items ship within 1-2 business days and deliver within 1-7 working days.
  • Shipping Methods: We use FedEx, UPS, USPS, and Amazon Logistics. Free shipping is available in the US, Canada, UK, Australia, New Zealand, and EU countries.
  • Restrictions: We do not ship to PO boxes or APO/FPO addresses. Deliveries occur Monday to Friday, excluding holidays, and may require a signature.
  • Order Changes: Orders cannot be changed or canceled once submitted. Unsuccessful deliveries will be returned to the warehouse for a credit to your account.

Return Policy

  • 30-Day Guarantee: Returns are accepted within 30 days for a full refund, including original shipping charges.
  • Specific Items:
    • Dented Box: New condition, 30-day return.
    • Refurbished: 1-year warranty, 30-day return.
    • Open Box: 30-day refund-only policy.
  • Extended Holiday Returns: Purchases from Nov 15 to Dec 23 can be returned until Jan 31 of the following year.
  • Order Cancellations: Cannot be canceled after shipping.
  • Return Process: Contact support at Support@LitONES.net with order details. Refunds processed within 3-5 working days after receiving the item.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

PRIVACY POLICY
ACCEPT