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Track My Orders

We understand the importance of reliable and efficient shipping methods for our customers. That's why we offer a variety of shipping options, including Amazon FBA and MCF services, as well as DHL, USPS, and FedEx. We are committed to ensuring that our customers receive their orders quickly and with the utmost care.

For orders that are fulfilled by Amazon, customers can visit https://www.swiship.com/track to track their package and receive updates on its delivery status. This service provides real-time tracking information and allows customers to see the progress of their package as it moves through the delivery process.

For orders fulfilled by DHL, USPS, or FedEx, we provide customers with a tracking number that they can use to track their package on the respective carrier's website. Below are the links to the tracking pages for each carrier:

DHL: https://www.dhl.com/en/express/tracking.html
 USPS: https://tools.usps.com/go/TrackConfirmAction_input
FedEx: https://www.fedex.com/en-us/tracking.html

These tracking pages provide customers with real-time updates on the status of their package, including information on when it was shipped, when it is out for delivery, and when it has been delivered. This helps customers plan for their delivery and ensures that they are available to receive their package when it arrives.

At our company, we take shipping very seriously, and we are constantly working to improve our shipping policies to ensure that our customers receive the best possible service. If you have any questions about our shipping methods or policies, please do not hesitate to contact us at support@litones.net or visit our contact page to drop us a line. We are always happy to help and are committed to ensuring that our customers have the best possible shopping experience with us.

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Shipping Policy

  • Processing Time: Orders for in-stock items ship within 1-2 business days and deliver within 1-7 working days.
  • Shipping Methods: We use FedEx, UPS, USPS, and Amazon Logistics. Free shipping is available in the US, Canada, UK, Australia, New Zealand, and EU countries.
  • Restrictions: We do not ship to PO boxes or APO/FPO addresses. Deliveries occur Monday to Friday, excluding holidays, and may require a signature.
  • Order Changes: Orders cannot be changed or canceled once submitted. Unsuccessful deliveries will be returned to the warehouse for a credit to your account.

Return Policy

  • 30-Day Guarantee: Returns are accepted within 30 days for a full refund, including original shipping charges.
  • Specific Items:
    • Dented Box: New condition, 30-day return.
    • Refurbished: 1-year warranty, 30-day return.
    • Open Box: 30-day refund-only policy.
  • Extended Holiday Returns: Purchases from Nov 15 to Dec 23 can be returned until Jan 31 of the following year.
  • Order Cancellations: Cannot be canceled after shipping.
  • Return Process: Contact support at Support@LitONES.net with order details. Refunds processed within 3-5 working days after receiving the item.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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