Shipping Information
A clear and simple guide to how we deliver your light.
Processing Time
Orders are processed within 1–2 business days. Once shipped, you'll receive a confirmation email with your tracking number.
Shipping Time
Note: Times are in business days. Holidays or customs clearance may cause delays.
Shipping Fees
We offer Free Standard Shipping on all orders — no minimum required.
Duties & Taxes
International orders may be subject to import duties or taxes depending on your country’s regulations. These charges are the customer’s responsibility.
Order Tracking
Once shipped, you’ll receive a confirmation email with a tracking number. Use it anytime to check the latest delivery status.
Support & Our Commitment
If your order is delayed beyond the estimated window, contact us at support@litones.com and we’ll help right away.
From checkout to unboxing, we handle every package with care — so your light arrives ready to brighten your space.